All orders are processed within 3 to 5 business days (excluding weekends and holidays). You will receive a notification when your order has shipped.

SHIPPING RATES AND ESTIMATES
Shipping estimates for your order will be calculated and displayed at checkout.  All Ground services are estimated and no delivery date is guaranteed.

HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 
If you haven’t received your order within 30 days of receiving your shipping confirmation email, please contact us at jsweatt2016@gmail.com with your name and order number, and we will look into it for you.

SHIPPING TO P.O. BOXES
UPS does not deliver to P.O. Boxes. If a shipper should use a P.O. Box address, the recipient’s telephone number must be included on the label. Your package that is addressed to a P.O. Box may be delayed, will not be covered by any UPS Service Guarantee, and will require an address correction charge.

REFUNDS, RETURNS, AND EXCHANGES
We accept returns up to 10 days after delivery. To be eligible for a return, your item must be in the same condition that you received it, unopened or unused, with tags and seals, and in its original packaging. You’ll also need the receipt or proof of purchase. Cost of shipping on a return is the responsibility of the shipper.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please submit photos of any damage or defect to jsweatt2016@gmail.com to help expedite the claim. If you have any further questions, please don't hesitate to contact us.